I recently had to change my banking information that iTunes Connect had on record. I was hoping it would be a simple process of sending an email and all would be well.
Well, it was almost that easy.
iTunes Connect hasn’t always been the speediest to reply to emails, and sometimes it’s hard to know if they’ve ignored you, your email was filtered, or if it’s still just in a queue.
My advice is to keep up the emails until you eventually get a reply.
Anyhow, after a couple of emails to itsbanking@apple.com, I got a reply with the following pdf in it (its-bank) with instructions to fill out, sign and fax or email a scan back to itsbanking@apple.com.
They also noted that once you’ve entered bank data into iTunesConnect, it will never show any changes to the details. And further to that they’ll never send you confirmation.
And to top it all off, the process of changing the details can take up to 10 working days. So make sure you get your new details in quickly if you plan on closing your bank account any time soon.
All in all, not too bad. They’re obviously run off their feet over there with the mass of developers and any financial change like this will take time, but it would be nice if they had a more robust way of contacting them.. And not replying to change reqests with any sort of confirmation is just a little rude. All I can do now is hope that I get paid.
So, have you been paid? i changed my bank info too and I really don’t know if it worked
Yeah, I’ve been paid each month. without hassle. Although, the month of December saw long delays in getting GBP and EUR payments, but they did get in within their 45 day deadline (just).
I haven’t had any payments for January yet, but as they seem to be still catching up from the Christmas period, it may take a little longer.
Thanks you, It’s little bit sad that apple doesn’t gives us any notification for that, but I’m happy to hear that It worked.
Thanks for the info – we are just starting the process of getting signed up. Our bank doesn’t use a SWIFT code – just routing and account numbers. Did you supply a SWIFT code? We might have to change banks if Apple requires it.
I had to change banks to one that had a SWIFT code. Be careful though, the one I chose charges $15 per incoming O/S payment. And iTunes seems to be paying me now every month regardless of whether I surpass the US$250 mark or not.. I think I’m going to have to change something soon.