I recently had to change my banking information that iTunes Connect had on record. I was hoping it would be a simple process of sending an email and all would be well.
Well, it was almost that easy.
iTunes Connect hasn’t always been the speediest to reply to emails, and sometimes it’s hard to know if they’ve ignored you, your email was filtered, or if it’s still just in a queue.
My advice is to keep up the emails until you eventually get a reply.
Anyhow, after a couple of emails to itsbanking@apple.com, I got a reply with the following pdf in it (its-bank) with instructions to fill out, sign and fax or email a scan back to itsbanking@apple.com.
They also noted that once you’ve entered bank data into iTunesConnect, it will never show any changes to the details. And further to that they’ll never send you confirmation.
And to top it all off, the process of changing the details can take up to 10 working days. So make sure you get your new details in quickly if you plan on closing your bank account any time soon.
All in all, not too bad. They’re obviously run off their feet over there with the mass of developers and any financial change like this will take time, but it would be nice if they had a more robust way of contacting them.. And not replying to change reqests with any sort of confirmation is just a little rude. All I can do now is hope that I get paid.