Archive for the ‘Banking’ Category

Where’s my iTunes Connect money?

Tuesday, November 25th, 2008

If you’re an iPhone developer like me, and you’ve been making money but haven’t been paid yet, you’re probably asking the same questions I’ve been asking.

“When do I get paid?”, “When will Apple transfer my money?”, “Does iTunes Connect give me my money in one lump sum?”, “How long should I wait until inquiring about my money?”

Well, I can’t answer all of the questions, but I can shed some light with my experience with the whole deal.

Financial Reports

You must wait for these after the end of the fiscal month.  Note that this is not the same as the calendar month, so don’t assume that you’ll get paid earning up to the 30th or 31st. The reports will start coming in about 10 or 11 days after the end of the fiscal month and may take 3 or 4 days before all the reports are ready. 

You’ll get a report for each region.

  • Australia
  • US
  • Canada
  • UK
  • Eurpoe
  • Japan
  • Rest Of World

Some have noted that they didn’t receive what they expected at all – some in the order of half of what they were expecting. My experience has been good though with differences only ranging in about +/- $5

Bank Payments

If a region reaches US$250 or more owing to you, then you can expect payment into the bank account you entered in iTunes Connect. Because each region is seperate, you will receive one payment from each of the regions that owe you more than US$250.  

Payment for me occured in 14 days after the reports were ready, but some have claimed that Apple only pays on the 2nd of the month (obviously not in my experience) 

Be warned that your bank may charge you steeply for incoming foreign currency transfers.  In my case I was charged $15 PER REGION.  So it really adds up if you’re not prepared.  Talk to your bank – if you’re rolling in cash they’ll be more than happy to come to an agreement :)

Changing iTunes banking information

Monday, November 17th, 2008

I recently had to change my banking information that iTunes Connect had on record. I was hoping it would be a simple process of sending an email and all would be well.

Well, it was almost that easy.

iTunes Connect hasn’t always been the speediest to reply to emails, and sometimes it’s hard to know if they’ve ignored you, your email was filtered, or if it’s still just in a queue.

My advice is to keep up the emails until you eventually get a reply.

Anyhow, after a couple of emails to itsbanking@apple.com, I got a reply with the following pdf in it (its-bank) with instructions to fill out, sign and fax or email a scan back to itsbanking@apple.com.

They also noted that once you’ve entered bank data into iTunesConnect, it will never show any changes to the details. And further to that they’ll never send you confirmation.

And to top it all off, the process of changing the details can take up to 10 working days. So make sure you get your new details in quickly if you plan on closing your bank account any time soon.

All in all, not too bad. They’re obviously run off their feet over there with the mass of developers and any financial change like this will take time, but it would be nice if they had a more robust way of contacting them.. And not replying to change reqests with any sort of confirmation is just a little rude. All I can do now is hope that I get paid.